Just like Dale Carnegie’s “How to Win Friends & Influence People,” the construction industry has no difference. Perhaps the most important guideline applicable in the field of construction is to be a good listener and encourage others to talk about themselves.
And this is what makes Carry Shawn Ritch, Lunacon Construction Group’s Project Superintendent intermingle successfully with different people from different cultures. His approach to asking questions to his subordinates arouses a feeling of connection between him and his conversation partner.
Started his construction business almost immediately after getting out of high school, Shawn shares his tough experience, particularly in the first three years of his business. He knows the challenges of getting contractors who will depend on you and trust you, particularly at the young age of 23.
And to quote Shawn’s exact words when asked about how to be an outstanding superintendent, “It takes a lot. It takes dedication, patience, and understanding. You have to be able to problem-solve, you have to be able to deal with people, not only the owners but as well all the way down to the lowest labor on the protocol personalities. You have to deal with the individual as they need to be dealt with. And that’s not always easy. There’s a lot of people that are very difficult to deal with.”
What You’ll Learn from this Episode:
- The importance of being a good listener
- How to give honest and sincere appreciation to other people
- Why you should avoid criticizing, condemning, or complaining.
- Why sequencing and scheduling are effective methods to get people to maneuver and do the job.
Connect with Carry Shawn Ritch on LinkedIn
Get in touch with Lunacon Construction Group on LinkedIn